Performance is a result of many factors. Well-defined missions and related processes. Alignment of individual with organisational goals. Adequate support through information technology, supported by appropriate training and capacity building. With equal emphasis on people and technology, we integrate performance measurement approaches into our solutions and relate them to the users. For us, performance is not a tool to control staff, but to help an organisational structure to improve from within. Providing performance data makes work transparent, allows the pinpointing of processes where integration can be improved or capacity building is required. We aim to enable people just doing what they can do best.