Our customers

Customer voices

The requirement:
DEG has been collecting and evaluating data internally on development impacts for a long time. Since these data offer an additional analysis of an enterprise, we wanted to establish a dialogue with our customers.
The implementation:
This dialogue format was created together with KIAG: The jointly-developed HTML solution time enables us to visualize for the first current impact data of our financing projects using an offline web site with many informative pages and analyses. As part of a banking group, this allows us to be innovative while meeting all security requirements.
The usage:
The feedback from customers and colleagues is very positive. As the central user, we were provided with an editable version, allowing us to implement smaller changes ourselves.
The partner KIAG:
The open and trusting atmosphere allowed for a highly efficient cooperation. KIAG‘s great strength lay in understanding our non-technical specifications as well as communicating technical solutions in a comprehensive manner – making it easy to discuss and define the solution.
Julian Frede, Project Lead “DEG Business Impact Profile” – DEG Deutsche Investitions- und Entwicklungsgesellschaft mbH

As French owned SME based in Vietnam since 2000, we export high-quality juices and jams from Vietnam to the best hotels in South East Asia, Middle East and Fruit Purees to European market. We benefit tremendously from having full insight into the realities on the ground and farm practices adopted by the high-value fruit producers we work with. KIPUS not only allows us to trace and monitor the entire production cycle and to communicate these details to our buyers, but we are also automatically notified if suboptimal practices threaten our sustainability claims, thus preventing economic damage to producers and the company before it even arises.
Jean-Luc Voisin, General Director – Les Vergers du Mekong

We have partnered up with KIAG to jointly implement KIPUS, a digital data collection and analysis tool, to measure and track impact of sustainability initiatives in major coffee producing countries, starting with Vietnam. Over the last year, we have incrementally adopted the solution into our organization, configuring and soon to be running it on our own with KIAG’s support. KIPUS is an innovative, flexible and easy-to-use tool which will help us track sustainability progress for ten-thousands of coffee growers across our members’ supply chains.
Andreas Terhaer – Global Coffee Platform (GCP)

KI has been assisting us since 2013 in the digital transformation our services for visitors in various forms – from producing media guides targeted for various visitor groups to the recent redesign of our Internet presence.
The solutions developed together with KI characteristically conform very highly to our requirements. A decisive factor contributing to our successful cooperation with the KI project team is the precision with which the goals are defined and formulated. We were subsequently presented a set of solution options with qualified evaluations by KI, leaving the choice of the solution entirely to us.
The KI staff were very creative, flexible and goal-oriented during implementation. The planning regarding time and costs was always reliable. For us KI is literally the perfect business partner.
Florian Knauß, Director “State collections of antiquities and Glyptothek”, Munich